laju8 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains exactly what we collect, why we collect it, how it is used, and the rights you hold over your own information.
Six core commitments that govern how laju8 handles every piece of information you share with us.
We collect only the personal data that is strictly necessary for Account registration, identity verification (KYC), payment processing, and regulatory compliance. We do not collect data for the sake of it.
laju8 does not sell, rent, or trade your personal data to third-party marketing organisations. Your information is used solely for purposes described in this Policy and for delivering our services to you.
All data is stored on encrypted servers protected by 256-bit SSL encryption. Access is restricted to authorised personnel only on a strict need-to-know basis.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team. We aim to respond to all data requests within 30 days.
Any promotional communications from laju8 include a clear unsubscribe mechanism. You may also update your marketing preferences at any time from within your Account settings or by contacting support.
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by our regulatory obligations. Data is securely deleted or anonymised upon expiry of the retention period.
This Privacy Policy ("Policy") is published by laju8 ("laju8", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at laju8.cam (the "Platform"). This Policy describes how laju8 collects, processes, stores, and protects the personal data of individuals ("Data Subject", "you", "User") who access or use the Platform.
laju8 operates primarily for the benefit of Malaysian players and handles all transactions in Malaysian Ringgit (MYR). We recognise the importance of data privacy to our users across Malaysia, from Kuala Lumpur and Petaling Jaya to Penang, Johor Bahru, and Shah Alam, and we are committed to handling your information responsibly and transparently.
By registering an Account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform and contact our support team to arrange Account closure.
The following definitions apply throughout this Policy:
laju8 collects the following categories of Personal Data:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or Passport number, nationality | Registration / KYC |
| Contact Data | Email address, phone number, residential address | Registration / KYC |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history, deposit and withdrawal records in MYR | Deposit / Withdrawal |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Platform Access |
| Gaming Data | Game history, bet records, wagering activity, sports betting selections, bonus claims | Gameplay |
| Communications Data | Records of live chat conversations, email correspondence, WhatsApp support interactions | Support Interactions |
| Responsible Gambling Data | Deposit limit settings, self-exclusion status, cooling-off period records | Account Settings |
laju8 does not intentionally collect Special Category Data (such as health, racial, religious, or political data) unless it is voluntarily provided by the User in the context of a responsible gambling support request.
laju8 collects Personal Data through the following means:
laju8 processes your Personal Data only for the following specified, legitimate purposes:
laju8 processes Personal Data on the following legal bases:
7.1 General Principle. laju8 does not sell, rent, or otherwise commercially exploit your Personal Data to third parties. Data is shared with third parties only where strictly necessary for the delivery of our services or as required by law.
7.2 Authorised Data Processors. laju8 engages the following categories of third-party Data Processors who handle Personal Data on our behalf under contractual data processing agreements:
7.3 Legal Disclosure. laju8 may disclose Personal Data to law enforcement authorities, regulatory bodies, or courts where required by applicable law or compelled by a valid legal process. In such cases, we will disclose only the minimum data required and will endeavour to notify the relevant User where legally permitted to do so.
7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or a substantial portion of laju8's assets, Personal Data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
laju8 uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and analyse usage patterns. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Session management, Account authentication, security tokens, payment session continuity. These cookies are required for the Platform to function and cannot be disabled. | No — operationally necessary | |
| Remembering your language preference, game display settings, and responsible gambling limit configurations between sessions. | Yes — preference-based | |
| Aggregated, anonymised data on page views, feature usage, navigation flows, and device types used to improve Platform performance and UX. | Yes — opt-in |
You may manage your cookie preferences through your browser settings. Disabling essential cookies may impair Platform functionality. Functional and analytics cookies may be opted out of without affecting core Platform access.
laju8 retains Personal Data only for as long as is necessary for the purposes for which it was collected or as required by applicable legal and regulatory obligations. The following retention principles apply:
laju8 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no data transmission over the internet can be guaranteed to be completely secure. You should also take steps to protect your own Account credentials by using a strong, unique password and enabling any available two-factor authentication features.
In the event of a personal data breach that poses a material risk to your rights and freedoms, laju8 will notify affected Users as soon as reasonably practicable after becoming aware of the breach.
laju8 respects your rights over your own Personal Data. The following rights are available to you and may be exercised by contacting our support team:
The laju8 Platform is strictly restricted to individuals who are 21 years of age or older. laju8 does not knowingly collect, process, or retain Personal Data relating to persons under the age of 21.
Age verification is a mandatory step in the KYC process. Any Account found to belong to an individual under 21 years of age will be suspended immediately, all associated transactions voided, and the matter investigated accordance with our Responsible Gambling Policy.
If you believe that laju8 has inadvertently collected Personal Data relating to a minor, please notify us immediately at [email protected] and we will take immediate steps to remove such data from our systems.
The Platform may, from time to time, contain references to or integrations with third-party services, including payment providers such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, and DuitNow. When you interact with these third-party services, you are subject to their respective privacy policies and data handling practices.
laju8 does not control how third-party services collect or process your data and accepts no liability for the privacy practices of such third parties. We recommend reviewing the privacy policies of any third-party payment services you use in connection with your laju8 Account.
laju8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Where changes are material, we will notify you by prominently displaying a notice on the Platform or by sending an email notification to the address registered on your Account.
The "Last Updated" date at the top of this document indicates when the current version of the Policy was published. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this page periodically. Previous versions of this Policy are available on request by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or laju8's data processing practices, please contact our support team through any of the following channels:
laju8 aims to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 days. For complex requests, we may need up to 60 days and will notify you accordingly if an extension is required.
Our 24/7 support team can explain any part of this Privacy Policy in plain English, Bahasa Melayu, or Mandarin.